Contact Us

Red Heart Consumer Services staff is ready to answer your questions. At Red Heart the quality of our products is guaranteed. If you have questions regarding a product or would just like more information about our products, please contact our Consumer Services Department.

To speak to a consumer service representative, please call +44(0)1484 68-1881, Monday through Friday, 8:30 am to 4:30 pm GMT or you can email us at consumer.ccuk@coats.com.

We may require additional information or samples in order to provide you with the best possible answer to your inquiry, so please provide your email, mailing address and a daytime phone number.

Our response may come to you by email or post. We will not sell or share your contact information.

You may also write to consumer services at:
Coats Crafts UK Consumer Services
Attn: Red Heart
Green Lane Mill
Holmfirth, HD8 9TS, UK
+44(0)1484 68-1881


Retailer/Wholesaler
Businesses who wish to offer our consumer products for resale contact:

Yarn & Needlecrafts Coats Customer Service
Coats Crafts UK Consumer Services
Attn: Red Heart
Green Lane Mill
Holmfirth, HD8 9TS, UK
+44(0)1484 68-1881

Designers
Design submissions are reviewed with our publication and publicity needs in mind. For information on submitting designs or using our products in your published projects contact:

Coats Design Production
Attn: Red Heart
3430 Toringdon Way
Suite 301
Charlotte, NC 28277